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Technical Writer

Mandiant Full-Time  Reston, Virginia, United States 27 Jun 2022

Job Description

Mandiant is looking for a Content Developer to join the team. In this role, your primary responsibilities will be to develop documentation and material for an html knowledge base for the Mandiant Advantage platform.

Since 2004, Mandiant has been a trusted partner to security-conscious organizations. Effective security is based on the right combination of expertise, intelligence, and adaptive technology, and the Mandiant Advantage SaaS platform scales decades of frontline experience and industry-leading threat intelligence to deliver a range of dynamic cyber defense solutions. Mandiant’s approach helps organizations develop more effective and efficient cyber security programs and instills confidence in their readiness to defend against and respond to cyber threats.

Job Description

Are you passionate about security and solving engineering problems? Do you want to leverage your technical and people skills to solve real world problems at the best security company in the world? If so, then read on.

We are looking for a Content Developer to join our team. In this role, your primary responsibilities will be to develop documentation and material for an html knowledge base for the Mandiant Advantage platform. You’ll work directly with the engineering teams, participating in an agile development environment.

What You’ll Do

  • Develop platform help, procedures, technical briefs, and operational guides
  • Develop videos, including how-tos, release announcements, and platform-feature deep-dives
  • Work on several concurrent projects to support different areas of the company
  • Perform peer-editing and editing support for others in the company
  • Provide input on in-platform text and functionality.


Minimum Requirements:

  • Comfortable taking technical information and processes and converting it into easy-to-understand materials (text, images, videos)
  • Excellent communications skills
  • Ability to work as a member of an agile development team creating and editing material for constantly updated features and functionality
  • Ability to work on multiple assignments, while ensuring technical accuracy, adherence to documentation standards, and a timely delivery of all work products
  • Experience creating web-based documentation

Additional Qualifications

  • 2+ years previous experience as a technical writer
  • Familiar with cyber security
  • Experience using Madcap Flare
  • Previous knowledge management experience
  • Familiar with HTML, XML, CSS
  • Basic understanding of a coding language.

Additional Information

As a U.S. federal contractor, Mandiant has adopted a COVID-19 Vaccination Policy to comply with our obligations under applicable laws and requirements. This position may be covered under Mandiant’s COVID-19 Vaccination Policy, as required in order to support federal contracts, access company offices and/or attend in-person meetings and work events. If covered under this policy, proof of vaccination against COVID-19 may be required as a condition of hire.

At Mandiant we are committed to our #OneTeam approach combining diversity, collaboration, and excellence. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Minimum Salary: 72,300.00. Final salary will be determined commensurately with cost of living, experience level, and/or any other legally permissible considerations. Incentive

Compensation: Eligibility for annual bonus subject to individual and company performance; eligibility for award of Restricted Stock Units subject to eligibility requirements, approval from Mandiant’s Compensation Committee, and vesting terms.

Benefits: Whether you are just starting your career, reaching a milestone, or gearing up for retirement, we offer plans and programs to keep you happy and healthy at any stage of life. We regularly evaluate our options to make sure they’ve got everything you need.

Part of what makes Mandiant great is our diverse team, and we’ve made it our priority to provide benefits that support you on your individual journey at work and at home.

Mandiant subsidized benefits include Medical, Dental, Vision, Life, and Disability Insurance. Subject to eligibility requirements, Mandiant also offers the ability to participate in 401(k), Flexible Spending Accounts, Health Savings Accounts, Dependent Care Spending Accounts, and Employee Stock Purchase Program.

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