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Salesforce Quality Assurance Engineer

American Red Cross Full-Time  United States 21 Feb 2022

Job Description

Title: Salesforce QA Engineer (work from home)

  • Location: Washington, WA, United States

Job Description:

The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States. Preference to work and East Coast schedule.

Position Summary:

We at ARC are searching for a Salesforce Release QA Tester to support the Business Application for our Humanitarian Services efforts. If you are ready to join a dynamic and forward-thinking organization, then we want to hear from you. Come innovate with us.

The Salesforce QA Tester role will be responsible for ensuring quality releases are delivered in a timely manner to internal Red Cross customers. Working closely with a small, dedicated team of Salesforce developers and admins, the incumbent will be responsible for establishing test automation best practices and the configuration of automated test infrastructure that will allow the team to regression test enhancements and bug fixes with a high degree of confidence and quality. The Salesforce QA Tester will build a library of test automation for various Salesforce instances using off-the-shelf ALM and CI (automation) toolsets. The Salesforce A Tester will also be responsible for delivering stable, tested code/configuration to production during release windows each month. This role requires careful coordination with the development team to ensure all bug fixes are checked in, each environment is stable and ready for use, customer communication is ongoing and open, and releases are properly tested, documented, and validated.


  • Develop, implement, maintain, and enhance test plans, test scripts and test methodologies to ensure compliance with system specifications.
  • Perform in-depth and detailed investigations into data quality issues to discover the source of problematic data, and then suggest and develop solutions to improve/correct the data and reduce or eliminate the source of error.
  • Maintain contact with outside vendors and 3rd party consultants in development and execution of test plans.
  • Work closely with software developers to develop test specifications and build test cases to rigorously test product functionality and investigate all potential product test failures.
  • Verify and validate defect fixes
  • Support User Acceptance Testing (UAT)
  • Perform complex test engineering activities throughout assigned software life cycle.
  • Document test results, analysis reports, logs, and metrics.
  • Recommend program improvements or corrections.
  • Test new or modified software programs and software development procedures. Develop, maintain, and upgrade test scripts and architectures for application products. Act as project leader and instruct and check the work of other test engineering staff.

Education: 4-year college degree or equivalent combination of education and experience Business, Computer Science, Information Technology, Engineering, or related field

  • Experience with Salesforce testing required
  • Experience: Minimum 7 to 10 years required
  • Experience with Jira, Agile, Scrum required
  • Experience with automated regression testing tools like Selenium, Provar, Copado Robotic Testing preferred


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