Quality Assurance Specialist
Quality Assurance Specialist
Fully Remote Remote Worker – N/A
Location: Remote / Hybrid if local to Columbia, MD
Is it more important for a job to be done, or to be done well? If you believe that understanding procedures, checking your work, and continually improving are keys to successful work, Quality Assurance may be for you.
Sparksoft is a fast-growing woman-owned small business that provides innovative technical solutions to the federal government. We are seeking a Mid Level Quality Assurance Specialist to support Federal IT contracts, working with a team to audit processes, perform quality reviews on documents, and contribute to the continuous improvement process. Successful Quality Assurance Specialists will have strong audit/assessment skills, be familiar with best practices (such as CMMI and ISO), and comfortable interacting with a diverse group of people.
Understand the application and performance of Sparksoft’s established policies and procedures.
Support the development and maintenance of policy and procedural documents.
Work with the Quality Management Organization (QMO) team to develop, apply, and assess the performance of Sparksoft’s defined project processes.
Perform internal audit assessments of project process compliance, compile reports, present findings, and identify an action plan towards compliance
Support internal activities related to audits and assessments performed on Sparksoft by external bodies, such as CMMI and ISO.
Identify possible improvements to support ongoing process and quality improvement.
Produce and maintain documentation related to work activities (e.g meeting minutes, procedural descriptions, compliance checklists, audit notes, etc.)
Maintain documentation on Microsoft SharePoint.
Support the creation and maintenance of training materials.
Familiar with the concepts of Information Technology development processes (Agile, waterfall, etc.).
Demonstrated experience conducting process and quality audits.
Must be able to work independently, and as part of a team.
Excellent written and verbal communication skills.
Strong proficiency with Microsoft Office programs.
Experience using Microsoft SharePoint.
Familiar with the use of a Process Asset Library (PAL) or Quality Management System (QMS).
Comfortable speaking or presenting to small groups.
Ability to analyze data (e.g. identifying trends)
Familiarity with CMMI DEV and SVC models under v2.0.
Understanding of some common ISO standards within the IT industry (e.g. 9001, 27001).
Business or technical writing skills.
BA/BS, or equivalent years of work experience in fields related to Information Technology or Business Administration.
3+ years process quality assurance experience
Sparksoft is a certified Capability Maturity Model Integration (CMMI) SVC and DEV Level 3, ISO 9001:2015, ISO 27001:2013, Small Disadvantaged Business (SDB), Women-Owned Small Business (WOSB), and Small, Women-owned, Minority-owned (SWaM), and MBE/DBE/SBE consulting firm. With our focused mission to ignite innovation, inspire transformation, and implement digital solutions for a healthier nation, we specialize in 6 specific digital health services: Test Automation, Cloud Services, DevOps Delivery, Cyber Security, Data Science, and Human-Centered Design. Since 2004, our exceptionally skilled people, proven leadership, and optimized processes all work together relentlessly to continuously push for more efficient solutions.
Sparksoft is an Affirmative Action/Equal Opportunity Employer and does not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic prohibited under Federal, State, or local laws.
In accordance with the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors, Sparksoft Corporation is complying with the requirements that all employees assigned to a federal contract be vaccinated. Employees in need of an exemption from this policy due to a medical reason or because of a sincerely held religious belief must submit a physician’s note for a medical accommodation or a religious request for accommodation to the human resources department to begin the interactive accommodation process as soon as possible. Accommodations will be granted where they do not cause Sparksoft Corporation undue hardship or pose a direct threat to the health and safety of others. New hires must show proof of vaccination.
If you need accommodation seeking employment with Sparksoft Corporation, please email Sparksoft.Accommodations@sparksoftcorp.com or call 410-424-7700. Accommodations are made on a case-by-case basis.
At Sparksoft Corporation, we take security and protection of personal information very seriously. We will never ask you to send private personal information over email. Accordingly, we ask you to immediately contact our security team via email at firstname.lastname@example.org upon receiving a suspicious request.