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Medical Technical Writer Part-Time  Washington, District of Columbia, United States 20 Jun 2022

Job Description

Agilian is looking for a Medical Technical Writer to work remotely, the main product of the technical writer will be the creation of a Runbook/Playbook for the project team.

COVID-19 vaccination is a job requirement. Exemptions/reasonable accommodations may be provided for health reasons or sincerely held religious beliefs.

Agilian has partnered with a specialized healthcare plan provider to roll out a series of digital transformation initiatives.


  • The primary deliverable of the Technical Writer will be authoring a Runbook/ Playbook for the project team.
  • Write clear, persuasive, and compliant technical deliverables into run book sections; translate technical and other ideas into easily understandable text.
  • Create a Run Book that would allow the customer to use and support the Software
    • System processes
    • Security and access control
    • System configuration
    • Configuration management
    • Monitoring and alerting
    • Operational tasks
    • Maintenance tasks
    • Failure and recovery procedures
  • Develop accurate and compelling technical content
  • Manage the entire effort from outline to submission, including assigning sections to the technical team, which may include internal stakeholders and teaming partners
  • Edit content for effectiveness (e.g., clarity, readability, accuracy, persuasiveness, and compliance) as well as style (e.g., grammar, punctuation, word usage, sentence structure, and spelling).
  • Research of information to be included in documents, which may include conducting interviews, attending meetings, and gathering source information.
  • Interview SMEs to extract highly technical information and convert it into effective support and training content
  • Manage and maintain support library.
  • Develop outlines and drafts for review and approval by technical specialists and project management ensuring that final documents meet applicable contract requirements and regulations.
  • Research and gather technical and background information for inclusion in project documentation and deliverables.


  • Bachelor’s degree in Computer Science or Information Management, Information Technology Health Services, or a related field
  • 1+ years Experience in a Health Team Support Documentation department
  • 3-5 years of experience as a technical writer or similar role.
  • Competitive candidates will have working experience within AWS environments or have a strong understanding of cloud-based architecture.

Required Knowledge, Skills, and Abilities

  • Quickly digest information and produce organized, clearly written content with minimal supervision.
  • Advanced skills in writing, editing, and proofreading.
  • Outstanding written and oral communication skills with impeccable attention to detail.
  • Work independently with minimum supervision.
  • Ability to take the assigned project and identify the best approach to accomplish the objective

About Agilian

Agilian is a business and technology consulting company specializing in empowering our clients to solve complex problems with agility and elegance.

Equal Opportunity Employer.

37 days

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