Role and Responsibilities

• Lead creation of detailed content strategy deliverables with limited oversight, including voice and tone guidelines, governance models and workflows, content models, taxonomies, information architecture and relationship documents, content audits & inventories, and research findings
• Produce cohesive strategy, research, and design documents that contextually address business needs, user needs, and best practices.
• Facilitate discovery activities with limited oversight such as content workshops, stakeholder interviews, audits, expert reviews, competitive reviews, etc
• Critique discovery research findings and apply findings as appropriate to the solution
• Conduct research activities such as content testing, card sorting, taxonomy testing, persona development, and user journeys
• Collaborate within multi-disciplinary teams to create innovative, best-in-class, customer-centric solutions
• Contribute to the establishment of experience design standards, deliverables and methodologies within the organization
• Mentor staff to create polished deliverables, improve presentation skills, and guide personal growth
• Stay informed and share insights on digital best practices, trends, and tools; participate in content strategy communities locally and nationally
• Participate in the planning and tracking of content strategy activities and deliverables across projects and accounts
• Substantially contribute to our culture and atmosphere, quality of work, and growth into the next generation of content strategists

Preferred Qualifications

• English proficiency required
• 5-8 years of experience as a content strategy professional
• Experience presenting work to clients, facilitating and leading workshops, and moderating stakeholder interviews
• Experience connecting content strategy activities to demonstrable user, business, and brand value
• Strong background in taxonomy, information architecture, and human factors
• Ability to create and lead content audits, content inventories, information structures, governance plans, copy, sitemaps, taxonomies, content models, user journeys, and process flows
• Ability to manage several high-profile projects simultaneously
• Consulting/agency experience is a plus
• Experience in user experience design and research activities (such as persona development, journey mapping, user flows, and wireframing) is a plus

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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.

Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the LGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community.

Bounteous is willing to sponsor eligible candidates for employment visas.