Job Description

Work at Home Customer Service Representatives

Location:Work at Home (United States Only)

Job Code:141

# of Openings:10

Description

Company Overview:

OutPLEX is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Our success can be attributed to one thing – outstanding agents who provide superior services and products to our customers. OutPLEX is a top Teleservices contact center that supports recognized brands with Teleservices and Live Chat.

Description:

OutPLEX is currently staffing for work at home professionals to join our dynamic team! Work at home agents play a vital role, liaising between various customers and the business entities in which we represent. As a WAH Agent, you would be assisting customers answering general questions and resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved issues via chat or phone.

Skills and Specifications:

• Ability to type from 30WPM – 50WPM with 0 errors.
• Ability to multi-task.
• Ability to resource product information via tools that are provided to you.
• Ability to independently research information via the internet.
• Sales experience a plus!
• Outstanding spelling, grammar, and communication skills a MUST!

Computer Requirements:

• Must be hardwired to the internet
• Must have Windows Operating System (MAC not compatible)

Education and Qualifications:

• High school diploma from an accredited institution

General Education Degree